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Frequently Asked Questions

Is it safe and secure to use my credit card to book my hotel room?

Yes. Our program complies with all guidelines by the Payment Card Industry Security Standard (PCI DSS). We use the encryption technology to protect, working to keep your credit card information safe and secure.

Frequently Asked Questions

Related Questions

Who do I call if I need to cancel or modify my hotel reservation?

Are resort fees, parking and other hotel charges included in the rate?

What is the cancellation policy?

When is my credit card charged?

Is my reservation confirmed with the hotel immediately after I book it?

How do I know my booking went through?

Why didn't I receive my confirmation email?

Why does my confirmation not match the hotel records?

Can I earn points from my hotel loyalty program?

How are you able to offer such deep discounts on hotels?

Can I book on the same day I want to check in?

Why would the price change between the search results and when I try to book the room?

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