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Frequently Asked Questions

What is the cancellation policy?

Cancellation policies vary according to each hotel and the dates of your stay. Prior to booking, keep an eye on the cancellation policy, it’s conspicuously listed as you select your room type, and it’s also found under the Additional Details section. If you’ve already booked, you can find the cancellation policy listed in your reservation confirmation email.

Frequently Asked Questions

Related Questions

Who do I call if I need to cancel or modify my hotel reservation?

Are resort fees, parking and other hotel charges included in the rate?

When is my credit card charged?

Is my reservation confirmed with the hotel immediately after I book it?

How do I know my booking went through?

Why didn't I receive my confirmation email?

Why does my confirmation not match the hotel records?

Can I earn points from my hotel loyalty program?

How are you able to offer such deep discounts on hotels?

Can I book on the same day I want to check in?

Why would the price change between the search results and when I try to book the room?

Is it safe and secure to use my credit card to book my hotel room?

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